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Less Chaos - More Cash - Running A Small Business

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If, after reading this book, you do not feel that it provided you with value relative to its cost, contact Aaron at the address listed in the back of the book, and he will refund the entire purchase. He'll even let you keep the book.

 

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Table of Contents

  
   
Acknowledgments............................................................................. 13
Introduction.......................................................................... 15
   
Part One—The Cause of Chaos................................................... 19
1. Work Done Wrong, At the Wrong Time, or Not At All 21
2. The Deadly Assumption™: “It Goes Without Saying”........... 31
3. The Change Chain Phenomenon™.......................................... 41
   
Part Two—The Cost of Chaos...................................................... 49
4. Losing Employees...................................................................... 51
5. Losing Customers...................................................................... 59
6. Losing Life (The Dream).......................................................... 65
7. Gearing Up for Success: The Right Tools,
The Right Gear = PROcess™ ...................................................... 		75
   
Part Three—Controlling Chaos.................................................. 89
8. Assigning the Position.............................................................. 91
9. Positions, Not People................................................................ 99
10. Organizational Task Chart..................................................... 103
11. Identifying the Tasks: Selecting the Positions to Assign.... 109
12. Defining the Result.................................................................. 113
13. Begin with the End in Mind:
Writing the Result Definition.........................................................		 123
14. Creating Measurable Standards............................................. 131
15. Designing the Operation........................................................ 137
16. Road Maps and Recipes.......................................................... 145
17. The Order of Operations........................................................ 151
   
Part Four—Continuing Control................................................ 165
18. Implementing the PROcess™
Imposing Order on the Operation..............................................		 167
19. Winning the Contest of Wills................................................ 179
   
Correspondence.............................................................................. 187
About the Author............................................................................ 189

Aaron Crowley

Aaron Crowley SpeakerIn 1998, Aaron Crowley founded his first company, Crowley's Granite Concepts, and has grown it to what is today, one the most well respected and recognized stone fabrication companies in Oregon.

Along the way, Aaron has founded and co-founded two other successful ventures, patented a product, and turned the priceless lessons learned into valuable management practices that he has shared in dozens of articles and small business management workshops from Orlando, to Atlanta, to Las Vegas.

As a business owner and author, Aaron is engaged in the leadership and management of his two companies, writes monthly columns for two nationally distributed trade publications, and readily accepts invitations to share his powerful management messages with groups of small business owners.

Aaron’s Articles

Do Something
Dodging Bullets
From Poser to Closer
Bail Out
Cooler Heads Prevail
Stand By Me
Riding Out the Storm
Pay up Sucker
Seeking Wise Men
Loose Change
On Message
Heroes
Ranch Management
Affordable Health Care
Less Chaos More Cash
Eliminating Irritation
      ...more articles

If you would like information on using Aaron’s articles or inviting him to speak, please email us at: aaron@LessChaosMoreCash.com